We value your privacy. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about visitors to this website, as well as our other websites (collectively, the "Site") and the services available through our Site (collectively, the "Services"). Some features and functionalities (e.g. the ability to make purchases) are not available on all of our websites; please contact us if you have any questions.
By visiting the Site, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Policy and our Terms of Service (available on this website), including its applicable limitations on damages and the resolution of disputes. The Terms of Service are incorporated by reference into this Policy.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We collect information directly from users, such as when they sign up to receive special offers from us or register for an account with us. We also collect certain information automatically through your use of our Site or Services. We also collect information about you from third parties.
INFORMATION YOU PROVIDE
We collect information that you enter on our Site or provide to us in any other way. We collect information from you when you make a purchase from us, create an account (offered as a convenience to customers but not required), request information, submit a review, or otherwise contact us. The type of information that we collect from you depends on your interaction with our Site and your use of our Services, but may include: full name, mailing address, billing address, telephone number, email address, payment information (for purchases), social media account name, social media account handle, birth month, gender, age range, location data, and any other information that you choose to provide.
INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect the following information about your device and your use of our Site or Services through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; web pages you view; links you click; your IP address, MAC address, Unique Device Identifiers (UID), and other persistent identifiers; the length of time you visit our Site and or use our Services; and the referring URL, or the web page that led you to our Site. We use this information to monitor and improve the Site and Services, enhance your online shopping experience and to enable us to provide you with an easier and more personalized experience and level of service. On some of our Sites, we may combine this information with personal information that you have provided to us. Please see the section "How Do We Use Cookies and Other Tracking Mechanisms" below for more information.
WHAT ABOUT CHILDREN ON OUR SITES?
Our Site and Services are not designed for persons under 18. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
HOW DO WE USE YOUR INFORMATION?
We use the information, including personal information, alone or in combination with other information that we may collect about you, including information from third parties, for the following purposes that are necessary for the performance of the contract between us to provide you with the products or services you requested or that we consider in our legitimate interests:
To allow you to create an account, to fulfill your orders, or otherwise provide our Services to you.
To communicate with you (including via email), such as to respond to your requests/inquiries and for other customer service purposes.
To manage your participation in our loyalty program and provide you with the benefits of the loyalty program.
To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, to maintain, support, and improve our Site and Services, to respond to user preferences, and for research and analytical purposes.
Based on your voluntary consent:
To tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
Where permitted, for marketing and promotional purposes. For example, in accordance with applicable law and with your consent, we will use your email address to send you news and newsletters, special offers, and promotions, and to contact you about products or information (offered by us or in conjunction with third parties) we think may interest you. We also may use your information to assist us in advertising our Services on third party platforms, including websites and through social media. You have the right to withdraw your consent at any time as noted below
Where permitted, for traditional mail marketing. From time to time, we may use your information for traditional mail marketing purposes. To opt-out of such postal mail, please contact Customer Service at the applicable email address listed below. If you opt-out of direct mail, we will continue to use your mailing address for transactional and information purposes such as regarding your account, your purchases and your inquiries.
To comply with our legal obligations:
To Protect Us and Others. We release account and other information about you when we believe release is appropriate to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena; to enforce or apply our Terms of Use, this Policy, and other agreements; to protect our rights, safety, or property, our users, and others; as evidence in litigation in which we are involved; when appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
DOES WE SHARE THE INFORMATION IT COLLECTS ABOUT YOU?
We may share the information that we collect about you, with third parties worldwide, as follows:
Service Providers/Agents. We disclose your information to third parties, including service providers, independent contractors, and affiliates that perform functions on our behalf. Examples include: fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customers lists, analyzing data, providing marketing and advertising assistance, third party advertising and analytics companies who collect browsing information and profiling information and who can provide advertisements which are tailored to your interests, providing search results and links (including paid listings and links), and credit card links. We only provide these entities with the information necessary for them to perform these services and functions on our behalf. These entities are contractually required to protect your personal information from unauthorized access, use, or disclosure.
Trading Partners. Our product lines are offered internationally in conjunction with select international trading partners. Our trading partners' use of your personal information is subject to this Policy.
Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries for their own marketing, research, and other purposes.
Non-Affiliated Third Parties. We do not share your personal information with non-affiliated third parties for their own marketing purposes.
We also may share your information in the following situations:
Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company. You will have the opportunity to opt out of any such transfer if, in our discretion, it will result in the handling of your information in a way that differs materially from this Privacy Policy.
Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
Personal Information Collected
We only collect the following categories of personal information:
Identifiers;
Characteristics of protected classifications under law (i.e. gender);
Geolocation data;
Internet/electronic activity;
Commercial information (i.e. products purchased or viewed on our Site); and
Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitudes.
The specific pieces of personal information that we collect are set out in the "What Information Do We Collect About You?" Section above. We will not collect additional categories of personal information or use personal information collected for additional purposes without providing you with notice.
Purposes for Use of your Information
In order to learn about how we use your personal information, see the " How Do We Use Your Information?" Section above.
Personal Information Disclosed for Business Purposes
We disclose the following categories of personal information for business purposes, for example, with our service providers as discussed above:
Identifiers;
Characteristics of protected classifications under law (i.e. gender);
Geolocation data;
Internet/electronic activity;
Commercial information (i.e. products purchased or viewed on our Site); and
Inferences drawn from the categories described above in order to create a profile about you to reflect your preferences, characteristics, behavior and attitudes.
HOW DO WE USE COOKIES AND OTHER TRACKING MECHANISMS?
We use cookies and other tracking mechanisms to track information about your use of our Site or Services. Doing so enables us to analyze use of and improve our Site and Services, to enhance your online shopping experience and to offer a more personalized level of service. We may combine this information with other personal information we collect from you. Please click here for additional information about the specific cookies and other tracking tools that we use on our European Union facing websites.
